bs77's Privacy Policy — Your Information is Fully Protected
This policy contains a complete description of how your personal information is collected, stored, and used on the bs77 platform, and what steps we take to protect your privacy rights.
Table of Contents
Introduction and Scope of Application
bs77 is a safe and reliable online gaming platform operated for players in Bangladesh. We give the highest priority to our users' privacy and are committed to protecting personal information.
This Privacy Policy applies to all individuals who use the bs77 website and services. When you open an account on our platform, play games, make transactions, or use our services in any other way, the terms of this policy automatically apply to you.
By reading this policy you will learn: what types of information we collect, why we collect it, how we keep it secure, and what rights you have over your information. Continued use of bs77's services will be considered as your consent to the terms of this policy.
Information We Collect
bs77 collects the following categories of information:
2.1 Identity Information
- Full name and date of birth
- Mobile number and email address
- National ID card or passport details (for identity verification)
- Username and password (stored in encrypted form)
2.2 Financial and Transaction Information
- Payment method details (bKash, Nagad, Rocket, or bank account information)
- Deposit and withdrawal history
- Transaction amounts and dates
2.3 Gameplay Information
- Game play history and results
- Records of bonus and promotional offer usage
- VIP status and rewards information
2.4 Technical and Device Information
- IP address and device type
- Browser version and operating system
- Session time, login/logout records
- Information obtained from cookies and similar tracking technologies
How We Collect Information
bs77 collects information in various ways:
3.1 Information Provided Directly
We collect information that you directly provide when you register on our platform, verify your account, complete transactions, or contact our support team.
3.2 Automatically Collected Information
When you browse our website, certain information is automatically collected through cookies, web beacons, and similar technologies. This includes browsing behavior, click patterns, and page visit data.
3.3 Identity Verification Process (KYC)
To ensure financial security and prevent money laundering, bs77 follows a "Know Your Customer" (KYC) process. A copy of a government-issued ID may be requested for high-value transactions. This information is kept under strict confidentiality.
Purposes of Using Information
bs77 uses collected information for the following purposes:
- Account Management: To create, manage, and secure your account.
- Service Delivery: To properly manage games, bonuses, VIP benefits, and promotional offers.
- Financial Transaction Processing: To complete deposits and withdrawals, and to prevent fraud.
- Customer Support: Our 24/7 support team uses information to resolve your questions and complaints.
- Legal Compliance: To comply with applicable laws and regulations.
- Security Assurance: To prevent unauthorized access, money laundering, and fraudulent activity.
- Service Improvement: To analyze user experience and improve the quality of the platform.
- Responsible Gaming: To identify unusual gaming behavior and ensure user well-being.
We do not use your information beyond the purposes stated above. If there is a need to use your information for any new purpose in the future, you will be notified in advance.
Data Storage and Security
bs77 follows industry-standard technical and organizational measures to protect your personal information. The key elements of our security framework are:
5.1 Encryption Technology
Our platform uses SSL (Secure Socket Layer) encryption, which keeps all data exchanged between your browser and our servers secure. Passwords are always stored in encrypted form and no member of our staff can view your password.
5.2 Data Retention Period
We retain your information for as long as your account is active. Even after an account is closed, certain information may be retained for a specified period to meet legal obligations. Once the required period has ended, data is securely deleted.
5.3 Access Control
Only authorized staff can access your personal information, and this is done solely for the purpose of carrying out their professional duties. All staff are bound by strict confidentiality agreements.
5.4 Response to Security Breaches
If a data security breach occurs for any reason and it affects your personal information, we will notify you as quickly as possible in accordance with legal requirements.
Sharing Information with Third Parties
bs77 does not sell or rent your personal information. However, limited sharing may occur in the following circumstances:
- Payment Processors: The minimum necessary information is shared with the relevant financial institutions to complete bKash, Nagad, Rocket, and bank transfers.
- Game Providers: Game providers such as Pragmatic Play, Spribe, PG Soft, and JILI may process limited information to operate specific games.
- Technology Service Providers: We work with trusted technology partners for website hosting, database management, and security services. They are bound by strict confidentiality agreements.
- Legal Obligations: Information may be provided to relevant authorities in the case of a court order, government investigation, or legal requirement.
- Fraud Prevention: Information may be shared with financial security agencies in cases of suspicious financial activity or fraud.
Outside of the above cases, we will obtain your explicit consent before sharing your personal information with any other third party.
Cookies and Similar Technologies
Cookies and similar tracking technologies are used on the bs77 website. They are essential for improving the user experience and for the website to function correctly.
7.1 Types of Cookies
- Essential Cookies: Necessary for maintaining login sessions, ensuring security, and the basic functionality of the website. These cannot be disabled.
- Functionality Cookies: Used to remember your preferences (such as language selection).
- Analytics Cookies: Help analyze website usage patterns to improve the quality of the service.
7.2 Managing Cookies
Analytics and functionality cookies can be controlled through your browser settings. However, disabling essential cookies may cause many website features to not work correctly.
User Rights
Every user registered with bs77 has the following rights over their personal information:
- Right of Access: You can request at any time to find out what information we hold about you and to receive a copy.
- Right to Rectification: If any of your information is incorrect, you can request that it be corrected.
- Right to Erasure: In certain circumstances you can request that your personal information be deleted, though some information may need to be retained due to legal obligations.
- Right to Restrict Processing: In certain cases you can ask for the processing of your information to be restricted.
- Right to Object: You can object at any time to marketing communications.
- Right to Data Portability: You can apply to receive certain information in a structured and readable format.
To exercise these rights, please contact our support team. We will process your request as quickly as possible within legal limits.
Protection of Minors
bs77 is for people aged 21 and above only. We never knowingly collect information from minors or allow them to open an account on our platform under any circumstances.
Age is verified at the time of registration. If we become aware that a minor has created an account, that account will be immediately closed and all collected information will be securely deleted.
If a parent or guardian believes their child has registered on our platform, please notify our support team immediately.
Policy Changes and Contact
10.1 Policy Changes
bs77 reserves the right to change or update this privacy policy as needed. For any significant changes, we will send a notification to your registered email or mobile number and publish the updated version on this page.
Continued use of our services after any changes will be considered as your consent to the updated policy. Please visit this page regularly.
10.2 Contact
If you have any questions, concerns, or requests regarding your information related to this privacy policy, please contact us. Our support team is available 24/7 to assist in both Bengali and English.